diff --git a/my-vue-app/src/views/person/components/RawDataCards.vue b/my-vue-app/src/views/person/components/RawDataCards.vue
index ac79189..7397b3c 100644
--- a/my-vue-app/src/views/person/components/RawDataCards.vue
+++ b/my-vue-app/src/views/person/components/RawDataCards.vue
@@ -116,6 +116,8 @@
       </div>
     </div>
   </div>
+
+
 </template>
 
 <script setup>
@@ -143,11 +145,13 @@ const props = defineProps({
 })
 
 // Emits
-const emit = defineEmits(['analyze-sop'])
+const emit = defineEmits(['analyze-sop', 'show-modal'])
 
 // 当前激活的tab
 const activeTab = ref('chat')
 
+
+
 // 聊天消息列表
 const chatMessages = computed(() => {
   return props.chatInfo?.messages || []
@@ -244,44 +248,69 @@ const callRecords = computed(() => {
 })
 
 // 录音下载方法
-const downloadRecording = (call) => {
+const downloadRecording = async (call) => {
   console.log('下载录音:', call)
   
   // 检查是否有录音文件地址
   if (call.record_file_addr) {
-    const recordingUrl = call.record_file_addr
-    
-    // 从URL中提取文件名
-    const urlParts = recordingUrl.split('/')
-    const fileName = urlParts[urlParts.length - 1]
-    
-    // 创建下载链接
-    const link = document.createElement('a')
-    link.href = recordingUrl
-    link.download = fileName
-    link.target = '_blank'
-    
-    // 触发下载
-    document.body.appendChild(link)
-    link.click()
-    document.body.removeChild(link)
-    
+    try {
+      // 显示下载开始提示
+      emit('show-modal', '下载提示', '正在下载录音文件，请稍候...')
+      
+      const recordingUrl = call.record_file_addr
+      
+      // 从URL中提取文件名
+      const urlParts = recordingUrl.split('/')
+      const fileName = urlParts[urlParts.length - 1]
+      
+      // 使用fetch获取文件
+      const response = await fetch(recordingUrl, {
+        method: 'GET',
+        headers: {
+          'Content-Type': 'application/octet-stream',
+        },
+      })
+      
+      if (!response.ok) {
+        throw new Error(`HTTP error! status: ${response.status}`)
+      }
+      
+      // 获取文件blob
+      const blob = await response.blob()
+      
+      // 创建下载链接
+      const url = window.URL.createObjectURL(blob)
+      const link = document.createElement('a')
+      link.href = url
+      link.download = fileName
+      link.style.display = 'none'
+      
+      // 触发下载
+      document.body.appendChild(link)
+      link.click()
+      
+      // 清理
+      document.body.removeChild(link)
+      window.URL.revokeObjectURL(url)
+      
+      // 下载成功提示
+       emit('show-modal', '下载成功', '录音文件下载完成！')
+      
+    } catch (error) {
+      console.error('下载录音文件失败:', error)
+      emit('show-modal', '下载失败', '下载录音文件失败，请检查网络连接或文件是否存在')
+    }
   } else {
-    alert('该通话记录暂无录音文件')
+    emit('show-modal', '提示', '该通话记录暂无录音文件')
   }
 }
 
 // 查看原文方法
 const viewTranscript = async (call) => {
-  // 触发SOP分析
-  alert(call.record_context)
+  const title = '通话原文内容'
+  const content = call.record_context || '该通话记录暂无原文内容'
   
-  // 显示通话记录内容
-  if (call.record_context) {
-    alert(call.record_context)
-  } else {
-    alert('该通话记录暂无原文内容')
-  }
+  emit('show-modal', { title, content })
 }
 
 // 时间格式化方法
@@ -752,4 +781,7 @@ const formatDateTime = (dateTimeString) => {
     font-size: 13px;
   }
 }
+
+// 弹框样式
+
 </style>
\ No newline at end of file
diff --git a/my-vue-app/src/views/person/sale.vue b/my-vue-app/src/views/person/sale.vue
index bffa38d..5a44b3b 100644
--- a/my-vue-app/src/views/person/sale.vue
+++ b/my-vue-app/src/views/person/sale.vue
@@ -76,7 +76,8 @@
           @view-form-data="handleViewFormData"
           @view-chat-data="handleViewChatData"
           @view-call-data="handleViewCallData"
-          @analyze-sop="handleAnalyzeSop" />
+          @analyze-sop="handleAnalyzeSop"
+          @show-modal="handleShowModal" />
       </div>
     </section>
     
@@ -126,6 +127,26 @@
         <WeekAnalize :week-data="weekAnalysisData" />
       </div>
     </section>
+    
+    <!-- 自定义弹框 -->
+    <div v-if="showModal" class="modal-overlay" @click="closeModal">
+      <div class="modal-container" @click.stop>
+        <div class="modal-header">
+          <h3 class="modal-title">{{ modalTitle }}</h3>
+          <button class="modal-close-btn" @click="closeModal">
+            <i class="icon-close">×</i>
+          </button>
+        </div>
+        <div class="modal-body">
+          <div class="modal-content">
+            {{ modalContent }}
+          </div>
+        </div>
+        <div class="modal-footer">
+          <button class="modal-btn modal-btn-primary" @click="closeModal">确定</button>
+        </div>
+      </div>
+    </div>
   </div>
 </template>
 
@@ -247,6 +268,11 @@ const statisticsData = reactive({
 // 客户迫切解决的问题数据
 const urgentProblemData = ref([]);
 
+// 弹框状态
+const showModal = ref(false)
+const modalContent = ref('')
+const modalTitle = ref('')
+
 // 时间线数据
 const timelineData = ref({});
 
@@ -810,6 +836,20 @@ const handleViewCallData = (contact) => {
   // TODO: 实现通话录音查看逻辑
 };
 
+// 处理弹框显示事件
+const handleShowModal = (title, content) => {
+  modalTitle.value = title
+  modalContent.value = content
+  showModal.value = true
+}
+
+// 关闭弹框
+const closeModal = () => {
+  showModal.value = false
+  modalContent.value = ''
+  modalTitle.value = ''
+}
+
 // // 处理SOP分析事件
 // const handleAnalyzeSop = (analyzeData) => {
 //   console.log('handleAnalyzeSop', analyzeData)
@@ -1719,4 +1759,169 @@ $primary: #3b82f6;
   }
 }
 
+// 弹框样式
+.modal-overlay {
+  position: fixed;
+  top: 0;
+  left: 0;
+  right: 0;
+  bottom: 0;
+  background: rgba(0, 0, 0, 0.5);
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  z-index: 1000;
+  backdrop-filter: blur(4px);
+  animation: fadeIn 0.2s ease-out;
+}
+
+.modal-container {
+  background: #ffffff;
+  border-radius: 12px;
+  box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
+  max-width: 600px;
+  width: 90%;
+  max-height: 80vh;
+  overflow: hidden;
+  animation: slideIn 0.3s ease-out;
+}
+
+.modal-header {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+  padding: 20px 24px;
+  border-bottom: 1px solid #e5e7eb;
+  background: #f9fafb;
+}
+
+.modal-title {
+  font-size: 18px;
+  font-weight: 600;
+  color: #111827;
+  margin: 0;
+}
+
+.modal-close-btn {
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  width: 32px;
+  height: 32px;
+  border: none;
+  background: #f3f4f6;
+  border-radius: 8px;
+  cursor: pointer;
+  transition: all 0.2s ease;
+  
+  &:hover {
+    background: #e5e7eb;
+    transform: scale(1.05);
+  }
+  
+  .icon-close {
+    font-size: 18px;
+    color: #6b7280;
+    font-weight: bold;
+  }
+}
+
+.modal-body {
+  padding: 5px;
+  max-height: 60vh;
+  overflow-y: auto;
+}
+
+.modal-content {
+  font-size: 14px;
+  line-height: 1.6;
+  color: #374151;
+  white-space: pre-wrap;
+  word-wrap: break-word;
+  padding: 16px;
+  margin-left: 30px;
+  border-radius: 8px;
+  // border: 1px solid #e5e7eb;
+}
+
+.modal-footer {
+  display: flex;
+  justify-content: flex-end;
+  gap: 12px;
+  padding: 16px 24px;
+  border-top: 1px solid #e5e7eb;
+  background: #f9fafb;
+}
+
+.modal-btn {
+  padding: 8px 16px;
+  border: none;
+  border-radius: 6px;
+  font-size: 14px;
+  font-weight: 500;
+  cursor: pointer;
+  transition: all 0.2s ease;
+  
+  &.modal-btn-primary {
+    background: #3b82f6;
+    color: #ffffff;
+    
+    &:hover {
+      background: #2563eb;
+      transform: translateY(-1px);
+      box-shadow: 0 4px 8px rgba(59, 130, 246, 0.3);
+    }
+  }
+}
+
+@keyframes fadeIn {
+  from {
+    opacity: 0;
+  }
+  to {
+    opacity: 1;
+  }
+}
+
+@keyframes slideIn {
+  from {
+    opacity: 0;
+    transform: translateY(-20px) scale(0.95);
+  }
+  to {
+    opacity: 1;
+    transform: translateY(0) scale(1);
+  }
+}
+
+// 弹框响应式样式
+@media (max-width: 768px) {
+  .modal-container {
+    width: 95%;
+    max-height: 85vh;
+  }
+  
+  .modal-header {
+    padding: 16px 20px;
+  }
+  
+  .modal-title {
+    font-size: 16px;
+  }
+  
+  .modal-body {
+    padding: 20px;
+    max-height: 55vh;
+  }
+  
+  .modal-content {
+    font-size: 13px;
+    padding: 14px;
+  }
+  
+  .modal-footer {
+    padding: 12px 20px;
+  }
+}
+
 </style>