lbw_9527443
5635bcd4be
- 在secondTop页面添加营期阶段调控UI，支持修改"接数据"天数 - 计算并显示当前营期阶段及日期范围 - 优化PersonalDashboard中的KPI指标名称显示 - 隐藏topOne页面中不需要的CampManagement组件
652 lines
17 KiB
Vue
652 lines
17 KiB
Vue
<template>
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<div class="personal-dashboard">
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<!-- 头部标题 -->
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<div class="dashboard-header">
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<h2>个人工作仪表板</h2>
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</div>
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<!-- 核心KPI & 统计卡片 -->
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<div class="stats-grid">
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<!-- 核心KPI -->
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<div class="stat-card kpi-card">
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<h3 class="card-title">核心KPI</h3>
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<div class="kpi-grid">
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<div class="kpi-item">
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<div class="kpi-value">{{ props.kpiData.totalCalls }}</div>
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<p>今日通话</p>
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</div>
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<div class="kpi-item">
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<div class="kpi-value">{{ props.kpiData.successRate }}%</div>
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<p>电话接通率</p>
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</div>
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<div class="kpi-item">
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<div class="kpi-value">{{ props.kpiData.avgDuration }}<span class="kpi-unit">min</span></div>
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<p>平均通话时长</p>
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</div>
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<div class="kpi-item">
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<div class="kpi-value">{{ props.kpiData.conversionRate }}</div>
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<p>成交转化率</p>
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</div>
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<div class="kpi-item">
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<div class="kpi-value">{{ props.kpiData.assignedData }}</div>
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<p>本期分配数据</p>
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</div>
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<div class="kpi-item">
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<div class="kpi-value">{{ props.kpiData.wechatAddRate }}</div>
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<p>加微率</p>
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</div>
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</div>
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</div>
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<!-- 统计指标 -->
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<StatisticData
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:customerCommunicationRate="props.statisticsData.customerCommunicationRate"
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:averageResponseTime="props.statisticsData.averageResponseTime"
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:timeoutResponseRate="props.statisticsData.timeoutResponseRate"
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:severeTimeoutRate="props.statisticsData.severeTimeoutRate"
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:formCompletionRate="props.statisticsData.formCompletionRate"
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/>
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</div>
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<!-- 图表和功能区 -->
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<div class="charts-section">
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<!-- 客户迫切解决的问题排行榜 -->
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<div class="chart-container">
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<div class="chart-header">
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<h3>客户迫切解决的问题</h3>
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</div>
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<div class="chart-content">
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<div class="problem-ranking">
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<div v-for="(item, index) in sortedProblemData" :key="item.name" class="ranking-item" :class="getRankingClass(index)">
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<div class="rank-number">
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<span class="rank-badge" :class="getRankBadgeClass(index)">{{ index + 1 }}</span>
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</div>
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<div class="problem-info">
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<div class="problem-name">{{ item.name }}</div>
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<div class="problem-count">{{ item.value }}次咨询</div>
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</div>
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<div class="problem-percentage">
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<span class="percentage">{{ getPercentage(item.value) }}%</span>
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<div class="progress-bar">
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<div class="progress-fill" :style="{ width: getPercentage(item.value) + '%' }"></div>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<!-- 销售漏斗 -->
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<div class="chart-container">
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<div class="chart-header">
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<h3>销售漏斗</h3>
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</div>
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<div class="chart-content">
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<canvas ref="personalFunnelChartCanvas"></canvas>
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</div>
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</div>
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<!-- 黄金联络时段 -->
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<div class="chart-container">
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<div class="chart-header">
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<h3>黄金联络时段</h3>
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</div>
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<div class="chart-content">
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<canvas ref="contactTimeChartCanvas"></canvas>
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</div>
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</div>
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</div>
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</div>
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</template>
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<script setup>
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import { ref, reactive, onMounted, onBeforeUnmount, computed, watch } from 'vue';
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import StatisticData from './StatisticData.vue';
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import * as echarts from 'echarts';
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import Chart from 'chart.js/auto';
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import {getTableFillingRate,getAverageResponseTime,getWeeklyActiveCommunicationRate,getTimeoutResponseRate} from "@/api/api.js"
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import { useUserStore } from "@/stores/user";
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// 用户store
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const userStore = useUserStore();
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// 定义props
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const props = defineProps({
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kpiData: {
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type: Object,
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default: () => ({
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totalCalls: 128,
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successRate: 75,
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avgDuration: 8.5,
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conversionRate: 15,
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assignedData: 256,
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wechatAddRate: 68
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})
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},
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funnelData: {
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type: Object,
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default: () => ({
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labels: ['线索', '沟通', '意向', '预约', '成交'],
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data: [200, 150, 90, 40, 12]
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})
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},
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contactTimeData: {
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type: Object,
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default: () => ({})
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},
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statisticsData: {
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type: Object,
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default: () => ({
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customerCommunicationRate: 0,
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averageResponseTime: 0,
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timeoutResponseRate: 0,
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severeTimeoutRate: 0,
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formCompletionRate: 0
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})
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},
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urgentProblemData: {
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type: Array,
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default: () => []
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}
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});
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// Chart.js 实例
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const chartInstances = {};
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// DOM 元素引用
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const personalFunnelChartCanvas = ref(null);
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const contactTimeChartCanvas = ref(null);
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// Chart.js 数据 - 使用props传递的数据
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const funnelData = computed(() => props.funnelData);
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const contactTimeData = computed(() => props.contactTimeData);
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// --- 计算属性 ---
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const sortedProblemData = computed(() => {
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if (!props.urgentProblemData || !Array.isArray(props.urgentProblemData)) {
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return [];
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}
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return [...props.urgentProblemData].sort((a, b) => b.value - a.value);
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});
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const totalProblemCount = computed(() => {
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if (!props.urgentProblemData || !Array.isArray(props.urgentProblemData)) {
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return 0;
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}
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return props.urgentProblemData.reduce((sum, item) => sum + item.value, 0);
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});
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// Chart.js: 创建或更新图表
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const createOrUpdateChart = (chartId, canvasRef, config) => {
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if (chartInstances[chartId]) {
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chartInstances[chartId].destroy();
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}
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if (canvasRef.value) {
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const ctx = canvasRef.value.getContext('2d');
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chartInstances[chartId] = new Chart(ctx, config);
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}
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};
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// Chart.js: 渲染销售漏斗图
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const renderPersonalFunnelChart = () => {
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const config = {
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type: 'bar',
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data: {
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labels: funnelData.value.labels,
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datasets: [{
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label: '数量', data: funnelData.value.data,
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backgroundColor: ['rgba(59, 130, 246, 0.8)', 'rgba(16, 185, 129, 0.8)', 'rgba(245, 158, 11, 0.8)', 'rgba(239, 68, 68, 0.8)', 'rgba(168, 85, 247, 0.8)'],
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borderWidth: 1
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}]
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},
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options: {
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responsive: true, maintainAspectRatio: false, indexAxis: 'y',
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plugins: { legend: { display: false } },
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scales: {
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y: { grid: { display: false }, ticks: { color: '#64748b', font: { size: 11 } } },
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x: { beginAtZero: true, grid: { color: 'rgba(148, 163, 184, 0.2)' }, ticks: { color: '#64748b', font: { size: 11 } } }
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}
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}
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};
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createOrUpdateChart('personalFunnel', personalFunnelChartCanvas, config);
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};
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// Chart.js: 渲染黄金联络时段图
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const renderContactTimeChart = () => {
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if (!props.contactTimeData || !props.contactTimeData.gold_contact_success_rate) {
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return;
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}
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const labels = Object.keys(props.contactTimeData.gold_contact_success_rate);
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const data = Object.values(props.contactTimeData.gold_contact_success_rate).map(rate => parseFloat(rate));
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const config = {
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type: 'line',
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data: {
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labels: labels,
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datasets: [{
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label: '成功率', data: data,
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borderColor: '#10b981', backgroundColor: 'rgba(16, 185, 129, 0.1)',
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borderWidth: 3, tension: 0.4, fill: true, pointRadius: 4,
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pointBackgroundColor: '#10b981', pointBorderColor: '#ffffff', pointBorderWidth: 2
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}]
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},
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options: {
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responsive: true, maintainAspectRatio: false,
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plugins: { legend: { display: false } },
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scales: {
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y: { beginAtZero: true, max: 100, grid: { color: 'rgba(148, 163, 184, 0.2)' }, ticks: { color: '#64748b', font: { size: 11 }, callback: (value) => value + '%' } },
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x: { grid: { display: false }, ticks: { color: '#64748b', font: { size: 11 } } }
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}
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}
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};
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createOrUpdateChart('contactTime', contactTimeChartCanvas, config);
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};
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// 排行榜相关方法
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const getPercentage = (value) => {
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if (totalProblemCount.value === 0 || !value) {
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return '0.0';
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}
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return ((value / totalProblemCount.value) * 100).toFixed(1);
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};
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const getRankingClass = (index) => ({ 'rank-first': index === 0, 'rank-second': index === 1, 'rank-third': index === 2, 'rank-other': index > 2 });
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const getRankBadgeClass = (index) => ({ 'badge-gold': index === 0, 'badge-silver': index === 1, 'badge-bronze': index === 2, 'badge-default': index > 2 });
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watch(() => props.contactTimeData, () => {
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renderContactTimeChart();
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}, { deep: true });
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// --- 生命周期钩子 ---
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onMounted(() => {
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renderPersonalFunnelChart();
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renderContactTimeChart();
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});
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onBeforeUnmount(() => {
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Object.values(chartInstances).forEach(chart => chart.destroy());
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});
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</script>
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<style lang="scss" scoped>
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// --- 颜色和变量定义 ---
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$slate-50: #f8fafc;
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$slate-100: #f1f5f9;
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$slate-200: #e2e8f0;
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$slate-700: #334155;
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$slate-800: #1e293b;
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$slate-900: #303133;
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$gray-400: #909399;
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$gray-600: #606266;
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$blue: #409eff;
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$green: #67c23a;
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$orange: #e6a23c;
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$red: #f56c6c;
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$white: #ffffff;
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.personal-dashboard {
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padding: 10px;
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background-color: #f5f7fa;
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
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}
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.dashboard-header {
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background: $white;
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padding: 20px;
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border-radius: 8px;
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box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
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margin-bottom: 24px;
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h2 {
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margin: 0;
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color: $slate-900;
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font-size: 24px;
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font-weight: 600;
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}
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}
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// --- 统计卡片网格 ---
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.stats-grid {
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display: grid;
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grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
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gap: 20px;
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margin-bottom: 24px;
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}
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.stat-card {
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background: $white;
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padding: 24px;
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border-radius: 8px;
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box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
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display: flex;
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align-items: center;
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transition: transform 0.2s ease, box-shadow 0.2s ease;
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&:hover {
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transform: translateY(-2px);
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box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
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}
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}
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.stat-icon {
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width: 60px;
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height: 60px;
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border-radius: 50%;
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display: flex;
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align-items: center;
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justify-content: center;
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margin-right: 16px;
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font-size: 24px;
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color: $white;
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&.customer-rate { background: linear-gradient(135deg, #667eea 0%, #764ba2 100%); }
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&.response-time { background: linear-gradient(135deg, #f093fb 0%, #f5576c 100%); }
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&.timeout-rate { background: linear-gradient(135deg, #ffecd2 0%, #fcb69f 100%); }
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&.form-rate { background: linear-gradient(135deg, #a8edea 0%, #fed6e3 100%); }
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&.severe-timeout-rate { background: linear-gradient(135deg, #ff6b6b 0%, #ee5a52 100%); }
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}
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.stat-content {
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.stat-value { font-size: 20px; font-weight: 700; color: $slate-900; margin-bottom: 4px; }
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.stat-label { font-size: 14px; color: $gray-400; font-weight: 500; }
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}
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// --- KPI 卡片特定样式 ---
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.kpi-card {
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display: flex;
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flex-direction: column;
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align-items: stretch;
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.card-title {
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font-size: 18px;
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font-weight: 600;
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color: $slate-900;
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margin: -10px 0 16px;
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padding-bottom: 12px;
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border-bottom: 1px solid #ebeef5;
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}
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}
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.kpi-grid {
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display: grid;
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grid-template-columns: repeat(3, 1fr);
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// grid-template-rows: repeat(2, 1fr);
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gap: 1rem;
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width: 100%;
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}
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.kpi-item {
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text-align: center;
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padding: 0.75rem;
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background-color: $slate-50;
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border-radius: 0.5rem;
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border: 1px solid $slate-200;
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.kpi-value {
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font-size: 1.5rem;
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font-weight: bold;
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color: $slate-800;
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}
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.kpi-unit {
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font-size: 0.875rem;
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font-weight: normal;
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color: $gray-400;
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margin-left: 2px;
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}
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p {
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font-size: 0.875rem;
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color: $gray-600;
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margin: 0.25rem 0 0;
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}
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}
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// 统计指标卡片特定样式
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.stats-grid-inner {
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grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
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gap: 0.75rem;
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}
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.stat-item {
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display: flex;
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flex-direction: column;
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align-items: center;
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justify-content: center;
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min-height: 120px;
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padding: 1rem 0.5rem;
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.stat-icon {
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width: 40px;
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height: 40px;
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border-radius: 50%;
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display: flex;
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align-items: center;
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justify-content: center;
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font-size: 18px;
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color: $white;
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margin-bottom: 0.75rem;
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&.customer-rate { background: linear-gradient(135deg, #667eea 0%, #764ba2 100%); }
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&.response-time { background: linear-gradient(135deg, #f093fb 0%, #f5576c 100%); }
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&.timeout-rate { background: linear-gradient(135deg, #ffecd2 0%, #fcb69f 100%); }
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&.form-rate { background: linear-gradient(135deg, #a8edea 0%, #fed6e3 100%); }
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&.severe-timeout-rate { background: linear-gradient(135deg, #ff6b6b 0%, #ee5a52 100%); }
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}
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.kpi-value {
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margin-bottom: 0.25rem;
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}
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}
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// --- 图表区域 ---
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.charts-section {
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display: grid;
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grid-template-columns: repeat(auto-fit, minmax(400px, 1fr));
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gap: 20px;
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}
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.chart-container {
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background: $white;
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border-radius: 8px;
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box-shadow: 0 2px 4px rgba(0, 0, 0, 0.05);
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min-height: 380px;
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display: flex;
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flex-direction: column;
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}
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.chart-header {
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display: flex;
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justify-content: space-between;
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align-items: center;
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padding: 20px 20px 16px;
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border-bottom: 1px solid #ebeef5;
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h3 { margin: 0; color: $slate-900; font-size: 18px; font-weight: 600; }
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}
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.chart-content {
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padding-left: 20px;
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padding-right: 20px;
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padding-bottom: 20px;
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flex-grow: 1;
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position: relative;
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canvas {
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max-height: 280px;
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}
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}
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.chart-select {
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padding: 6px 12px;
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border-radius: 6px;
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border: 1px solid $slate-200;
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background-color: $slate-50;
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font-size: 14px;
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}
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// --- 排行榜样式 ---
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.problem-ranking {
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max-height: 320px;
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overflow-y: auto;
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}
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.ranking-item {
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display: flex;
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align-items: center;
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padding: 12px 0;
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&:not(:last-child) { border-bottom: 1px solid #f0f2f5; }
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}
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.rank-number .rank-badge {
|
|
display: inline-flex;
|
|
align-items: center;
|
|
justify-content: center;
|
|
width: 24px;
|
|
height: 24px;
|
|
border-radius: 50%;
|
|
font-weight: bold;
|
|
font-size: 14px;
|
|
color: $white;
|
|
&.badge-gold { background: linear-gradient(135deg, #ffd700, #ffb300); }
|
|
&.badge-silver { background: linear-gradient(135deg, #c0c0c0, #a8a8a8); }
|
|
&.badge-bronze { background: linear-gradient(135deg, #cd7f32, #b8860b); }
|
|
&.badge-default { background: linear-gradient(135deg, #6c757d, #495057); }
|
|
}
|
|
.problem-info { flex: 1; margin: 0 16px; }
|
|
.problem-name { font-size: 15px; font-weight: 500; color: #212529; margin-bottom: 4px; }
|
|
.problem-count { font-size: 13px; color: #6c757d; }
|
|
.problem-percentage { min-width: 80px; text-align: right; }
|
|
.percentage { font-size: 15px; font-weight: bold; color: #495057; margin-bottom: 6px; display: block; }
|
|
.progress-bar { width: 100%; height: 6px; background: rgba(0,0,0,0.1); border-radius: 3px; overflow: hidden; }
|
|
.progress-fill { height: 100%; background: linear-gradient(90deg, #007bff, #0056b3); border-radius: 3px; }
|
|
.rank-first .progress-fill { background: linear-gradient(90deg, #ffd700, #ffb300); }
|
|
.rank-second .progress-fill { background: linear-gradient(90deg, #c0c0c0, #a8a8a8); }
|
|
.rank-third .progress-fill { background: linear-gradient(90deg, #cd7f32, #b8860b); }
|
|
|
|
|
|
|
|
// --- 响应式设计 ---
|
|
@media (max-width: 1200px) {
|
|
.charts-section { grid-template-columns: repeat(auto-fit, minmax(350px, 1fr)); }
|
|
}
|
|
|
|
@media (max-width: 768px) {
|
|
.personal-dashboard { padding: 15px; }
|
|
.stats-grid, .charts-section { grid-template-columns: 1fr; }
|
|
.stat-card { flex-direction: row; }
|
|
|
|
.dashboard-header {
|
|
padding: 16px;
|
|
h2 {
|
|
font-size: 20px;
|
|
}
|
|
}
|
|
|
|
.kpi-grid {
|
|
grid-template-columns: repeat(2, 1fr);
|
|
gap: 0.75rem;
|
|
}
|
|
|
|
.kpi-item {
|
|
padding: 0.5rem;
|
|
.kpi-value {
|
|
font-size: 1.25rem;
|
|
}
|
|
p {
|
|
font-size: 0.75rem;
|
|
}
|
|
}
|
|
|
|
.stats-grid-inner {
|
|
grid-template-columns: repeat(2, 1fr);
|
|
gap: 0.5rem;
|
|
}
|
|
|
|
.stat-item {
|
|
min-height: 100px;
|
|
padding: 0.75rem 0.25rem;
|
|
|
|
.stat-icon {
|
|
width: 32px;
|
|
height: 32px;
|
|
font-size: 16px;
|
|
margin-bottom: 0.5rem;
|
|
}
|
|
|
|
.kpi-value {
|
|
font-size: 1.125rem;
|
|
}
|
|
|
|
p {
|
|
font-size: 0.75rem;
|
|
}
|
|
}
|
|
|
|
.chart-container {
|
|
min-height: 300px;
|
|
}
|
|
|
|
.chart-header {
|
|
padding: 16px 16px 12px;
|
|
h3 {
|
|
font-size: 16px;
|
|
}
|
|
}
|
|
|
|
.chart-content {
|
|
padding-left: 16px;
|
|
padding-right: 16px;
|
|
padding-bottom: 16px;
|
|
}
|
|
|
|
|
|
}
|
|
|
|
/* 小屏幕优化 */
|
|
@media (max-width: 480px) {
|
|
.personal-dashboard {
|
|
padding: 10px;
|
|
}
|
|
|
|
.dashboard-header {
|
|
padding: 12px;
|
|
h2 {
|
|
font-size: 18px;
|
|
}
|
|
}
|
|
|
|
.kpi-grid {
|
|
grid-template-columns: 1fr;
|
|
gap: 0.5rem;
|
|
}
|
|
|
|
.kpi-item {
|
|
padding: 0.75rem;
|
|
.kpi-value {
|
|
font-size: 1.5rem;
|
|
}
|
|
}
|
|
|
|
.stats-grid-inner {
|
|
grid-template-columns: 1fr;
|
|
gap: 0.75rem;
|
|
}
|
|
|
|
.stat-item {
|
|
min-height: 80px;
|
|
padding: 1rem;
|
|
flex-direction: row;
|
|
text-align: left;
|
|
|
|
.stat-icon {
|
|
margin-bottom: 0;
|
|
margin-right: 0.75rem;
|
|
}
|
|
}
|
|
|
|
.chart-container {
|
|
min-height: 250px;
|
|
}
|
|
|
|
.charts-section {
|
|
grid-template-columns: 1fr;
|
|
gap: 16px;
|
|
}
|
|
|
|
|
|
}
|
|
</style> |