deal-classification/data_process/process/preprocess.py

import random
import numpy as np

from torch.utils.data import Dataset, DataLoader, random_split
import torch
from transformers import AutoTokenizer

from .content_extract import extract_json_files, extract_json_data

valid_keys = [
    "Core_Fear_Source", "Pain_Threshold", "Time_Window_Pressure", "Helplessness_Index", 
    "Social_Shame", "Payer_Decision_Maker", "Hidden_Wealth_Proof", "Price_Sensitivity", 
    "Sunk_Cost", "Compensatory_Spending", "Trust_Deficit", "Secret_Resistance", "Family_Sabotage",
    "Low_Self_Efficacy", "Attribution_Barrier", "Emotional_Trigger", "Ultimatum_Event", "Expectation_Bonus",
    "Competitor_Mindset", "Cognitive_Stage", "Follow_up_Priority", "Last_Interaction", "Referral_Potential"
]
ch_valid_keys = [
    "核心恐惧源", "疼痛阈值", "时间窗口压力", "无助指数", 
    "社会羞耻感", "付款决策者", "隐藏财富证明", "价格敏感度", 
    "沉没成本", "补偿性消费", "信任赤字", "秘密抵触情绪", "家庭破坏",
    "低自我效能感", "归因障碍", "情绪触发点", "最后通牒事件", "期望加成",
    "竞争者心态", "认知阶段", "跟进优先级", "最后互动时间", "推荐潜力"
]
all_keys = valid_keys + ["session_id", "label"]
en2ch = {en:ch for en, ch in zip(valid_keys, ch_valid_keys)}
d1_keys = valid_keys[:5]
d2_keys = valid_keys[5:10]
d3_keys = valid_keys[10:15]
d4_keys = valid_keys[15:19]
d5_keys = valid_keys[19:23]

class Formatter:
    def __init__(self, en2ch):
        self.en2ch = en2ch

    def _build_user_profile(self, profile: dict) -> str:
        sections = []
        sections.append("[客户画像]")
        sections.append("\n [痛感和焦虑等级]")
        for key in d1_keys:
            if key in profile:
                sections.append(f"{self.en2ch[key]}: {profile[key]}")

        sections.append("\n [支付意愿与能力]")
        for key in d2_keys:
            if key in profile:
                sections.append(f"{self.en2ch[key]}: {profile[key]}")

        sections.append("\n [成交阻力与防御机制]")
        for key in d3_keys:
            if key in profile:
                sections.append(f"{self.en2ch[key]}: {profile[key]}")

        sections.append("\n [情绪钩子与成交切入点]")
        for key in d4_keys:
            if key in profile:
                sections.append(f"{self.en2ch[key]}: {profile[key]}")

        sections.append("\n [客户生命周期状态]")
        for key in d5_keys:
            if key in profile:
                sections.append(f"{self.en2ch[key]}: {profile[key]}")
        return "\n".join(sections)

    def get_llm_prompt(self, features):
        user_profile = self._build_user_profile(features)

        prompt = f"""
                你是一个销售心理学专家，请分析以下客户特征：

                {user_profile}

                请提取客户的核心购买驱动力和主要障碍后分析该客户的成交概率。将成交概率以JSON格式输出：
                {{
                    "conversion_probability": 0-1之间的数值
                }}
                """

        messages = [
            {"role": "user", "content": prompt}
        ]
        return messages

class TransDataset(Dataset):
    def __init__(self, deal_data_folder, not_deal_data_folder):
        self.deal_data = extract_json_data(extract_json_files(deal_data_folder))
        self.not_deal_data = extract_json_data(extract_json_files(not_deal_data_folder))

        self.formatter = Formatter(en2ch)
        
        num_deal = len(self.deal_data)
        num_not_deal = len(self.not_deal_data)
        num_threshold = max(num_deal, num_not_deal) * 0.8
        
        if not all([num_deal >= num_threshold, num_not_deal >= num_threshold]):
            self._balance_samples()

        self._build_samples()

    def _build_samples(self):
        self.samples = []

        for id, features in self.deal_data.items():
            messages = self.formatter.get_llm_prompt(features)
            self.samples.append((id, messages, 1))  
        for id, features in self.not_deal_data.items():
            messages = self.formatter.get_llm_prompt(features)
            self.samples.append((id, messages, 0))

        random.shuffle(self.samples)
        print(f"total samples num: {len(self.samples)}, deal num: {len(self.deal_data)}, not deal num: {len(self.not_deal_data)}")

    def _balance_samples(self):
        random.seed(42)
        np.random.seed(42)

        not_deal_ids = list(self.not_deal_data.keys())
        target_size = len(self.deal_data)

        if len(not_deal_ids) > target_size:
            selected_not_deal_ids = random.sample(not_deal_ids, target_size)
            self.not_deal_data = {sid: self.not_deal_data[sid] for sid in selected_not_deal_ids}

    def __len__(self):
        return len(self.samples)
    
    def __getitem__(self, idx):
        id, prompt, label = self.samples[idx]
        return id, prompt, label

def build_dataloader(deal_data_folder, not_deal_data_folder, batch_size):
    dataset = TransDataset(deal_data_folder, not_deal_data_folder)
    num_data = len(dataset)

    train_size = int(0.8 * num_data)
    val_size = int(0.1 * num_data)
    test_size = num_data - train_size - val_size

    print(f"train size: {train_size}")
    print(f"val size: {val_size}")
    print(f"test size: {test_size}")
    train_dataset, val_dataset, test_dataset = random_split(
        dataset,
        [train_size, val_size, test_size],
        generator=torch.Generator().manual_seed(42)
    )

    def collate_fn(batch):
        ids = [item[0] for item in batch]
        texts = [item[1] for item in batch]
        labels = torch.tensor([item[2] for item in batch], dtype=torch.long)
        return ids, texts, labels

    train_loader = DataLoader(
        train_dataset,
        batch_size=batch_size,
        shuffle=True,
        collate_fn=collate_fn
    )
    val_loader = DataLoader(
        val_dataset,
        batch_size=batch_size,
        shuffle=False,
        collate_fn=collate_fn
    )
    test_loader = DataLoader(
        test_dataset,
        batch_size=batch_size,
        shuffle=False,
        collate_fn=collate_fn
    )
    return {"train": train_loader, "val": val_loader, "test": test_loader}